The Comfort Corner

Avoiding Holiday HVAC Scams!

Posted by David Gaudio on Fri, Dec 11 2015 @ 09:43 PM

Yes, it is the season of giving and holiday cheer, but that doesn’t mean everyone out there has a heart of gold! There are plenty of scammers out there looking to make a cheap buck and disappear before complaints can be filed. To help keep your holiday merry, we are going to outline a few ways to avoid the common tricksters.


Holiday HVAC Scam Prevention

If It Doesn’t Say Four Seasons, It’s Not Four Seasons
As the largest HVAC contractor in the Midwest, we operate with a target on our back. It is not uncommon for shady competitors to try and use our name recognition and trusted reputation to their advantage.

Four Seasons never hires subcontractors for HVAC work, and a Four Seasons technician always wears a labeled uniform and always arrives in a marked Four Seasons truck. If the technician arriving at your house is not an obvious Four Seasons employee, we encourage you to call our offices and confirm his identity before letting him into your home.

Check with the Better Business Bureau!
The best resource in the area to confirm the reputation and ethical standards of a company is hands down the Better Business Bureau. Make sure any company you hire is accredited by and scores well with the BBB.

Four Seasons Heating, Air Conditioning, and Plumbing is accredited, A+ rated, and the only HVAC and plumbing company to ever win the BBB Torch Award for Marketplace Ethics in the Chicago and Northern IL area.

Use Google Earth!
Fly-by-night companies are notorious for opening shop out of a garage, running a few scams, and closing up before the angry customers and negative reviews catch up with them only to reopen their doors from another garage under a new name.

Use Google Earth to verify the establishment. Found their address online? Do a little spying! See where they operate! If their “office and warehouse” turns out to be more like a townhouse, this is a cause for concern.


Work with the Name You Already Trust!

The best way to avoid a holiday HVAC scam is to choose Four Seasons! For over forty years, we have been upholding a higher standard of honesty, integrity, and excellence. We offer FREE estimate on all new equipment inquiries, so discuss your heating options this winter with proven professionals.

Contact us today

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Topics: Customer Service, Scam Alerts and Prevention, Health and Safety

Technician Training- A Cut Above the Rest

Posted by David Gaudio on Fri, Jul 26 2013 @ 10:10 AM

To gain the skills necessary to become a HVAC technician, one must graduate from a trade school such a Coyne College. These institutions prepare our future employees with the technical skills needed to repair the air conditioners and furnaces of Chicago. However, it doesn't teach their students how to interact and properly explain their diagnosis to homeowners. For that reason, Four Seasons has instituted our own training program to prepare our technicians to maintain our high standards of excellence.

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Topics: Air Conditioners, Air Conditioner Repair, Customer Service

Customer Spotlight: Heat Wave Breakdowns and Same-Day A/C Replacement

Posted by Kate Miller on Tue, Jul 23 2013 @ 12:45 PM

                                         

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Topics: Air Conditioners, Air Conditioner Repair, Customer Service, Cooling Maintenance

New and Improved Resource Library!

Posted by Kate Miller on Fri, May 10 2013 @ 02:42 PM

At Four Seasons, we are always changing and improving our services with the ultimate goal of better meeting the customer’s needs. Part of doing this involves answering the questions you may have in between services and offering professional tips and advice. Our Resource Library was created to meet this need. The new Resource Library offers so much more for you, the customer, to take advantage of for free!

Benefits of the New Resource Library:

  • Free Downloads: E-guides and E-books that teach you how to better care for your HVAC system and your home are now available for free download in the Resource Library. Download one today and take advantage of the professional advice they have to offer!
  • Case Studies: Ever wondered what it was like to work with Four Seasons? Our Resource Library has a “Case Studies” section that will regularly be updated with new customer stories of their Four Seasons experience and how we solved their unique problems.
  • Energy Saving Tips: Saving money is a priority in any home, and the Four Seasons Resource Library can help you save on your energy bills with professional tips and advice that you can implement in your own home.
  • Learn More about Four Seasons: What is Four Seasons all about? What can we offer that others can’t? What kind of guarantees do we make? Learn all this and more about Four Seasons in the “Why Four Seasons” section of the Resource Library.
  • Coupons: Save even more money with Four Seasons by taking advantage of our latest coupons and offers. Download and print your coupons today!

Check Out the Resource Library Today!

All of this and so much more can be found in the new Four Seasons Resource Library. Check it out today and download a resource, print your coupons, or learn a little more about why Four Seasons is the number one HVAC provider in the Midwest! 

Check Out the Resource Library!
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Topics: Customer Service, Sales and Discounts

The Carbon Monoxide Safety Graphic

Posted by Kate Miller on Tue, Apr 09 2013 @ 08:01 AM

Carbon Monoxide is better known as the silent killer. It is a tasteless, colorless, odorless gas that is used in many household appliances. It is the byproduct of combustion and a natural part of our daily lives, but toxic if inhaled. Because the gas cannot be sensed, it is important to be aware of the causes of a leak and the symptoms of exposure so you can properly respond to warning signs.

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Topics: Customer Service, Health and Safety

Make a Quick Home Safety Check

Posted by Kate Miller on Mon, Apr 08 2013 @ 09:00 AM

When major storms sweep through the area, power lines can go down, and furnaces can fail. These unfortunate events can often cause a safety risk within the home, but if you have a checklist in place, you can feel confident that you are ready for whatever Mother Nature may send our way.

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Topics: Customer Service, Plumbing, Furnaces, Health and Safety

Ultraviolet Air Sanitation from Four Seasons

Posted by David Gaudio on Thu, Apr 04 2013 @ 08:57 AM

This winter has been a rough one. As if the bitter cold was not enough, the unexpected flu outbreak left many of us confined to a bed for days. Those that already suffer from illness had a particularly difficult time avoiding the bacteria and viruses that caused illness during these chilly months here in Chicagoland. What we all need is a way to better protect ourselves from these invisible invaders, and Four Seasons has the answer.

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Topics: Customer Service, Air Quality, Air Purifiers, Health and Safety